Don't see your question? Message us and ask directly — we answer in English, same day.
Are you attorneys?
No — we're specialists in the documentation, which is what a visa application actually is. We determine which visa fits, assemble and format every document, handle the apostilles and certified translations, and file the application. That is the part that decides whether you're approved.
What we don't do is practice law: legal advice, or representing you in a proceeding. The large majority of visa applications never require either. If yours turns out to be one of the rare ones that does, we'll tell you on the first call and refer you to someone qualified.
How much does it cost?
You receive our full service brochure and pricing at first contact — before you commit to anything. One flat price, quoted once, covering the entire process from the first document to the resident card in your hand.
No hourly billing, no hidden fees, no add-ons at the end. Government filing fees are separate and paid directly by you to the Mexican authorities; those are set by the government and are the same no matter who files for you.
Why not just hire an immigration attorney?
You can, and for a small number of genuinely complex cases you probably should. But for most applicants it means paying $250–400 an hour for work that isn't legal work — collecting documents, getting them apostilled by the correct office, having them translated by someone Mexico recognizes, completing a form and submitting it. Demanding and unforgiving, but not law.
What we hear consistently from people who tried a firm first: two to three times the cost, the person handling the file changes halfway through, updates arrive in Spanish, no visibility on progress, apostilles and translations billed on top, and the resident card appointment isn't their responsibility — even though that card, not the visa, is what gets you a bank account and a lease.
We work the other way: one English-speaking case manager throughout, one price quoted once, every document handled, a tracker you can check at any time, and we walk into the resident card appointment with you.
Which nationalities do you work with?
Most of our clients are American or Canadian, and we also handle British, Australian, Irish and EU passports. The Mexican process itself doesn't change. What changes is where your documents come from and how they're legalized — that's the first thing we map out with you.
Do I need to be in Mexico to start?
No — and it's generally easier if you're not. Requesting your FBI check and the federal apostille is far simpler while you're still in the US. The only step that requires you to be in Mexico is the resident card appointment at the very end.
How long does the whole thing take?
Our average is 44 days from the first call to an approved visa, then two to four additional weeks for the resident card. The two variables are how quickly your apostille comes back from Washington and how heavy the processing backlog is that month.
What happens if my visa is denied?
We tell you exactly why, based on the response received, and what has to change. If the error was ours, we refile at no charge. Government fees are never refunded regardless of who files — that applies to every applicant and every provider.
I've already overstayed. Can you still help?
Usually yes — it's far more common than people admit. Tell us the exact number of days you're over and we'll tell you directly what you're facing and whether it can be resolved from where you are.
Do you handle the FBI background check and apostille?
Yes — and this deserves attention, because it's where most DIY applications fall apart. We show you how to request your FBI Identity History Summary, which channel is fastest (approved channelers beat mailing it in by weeks), and where to send it for the federal apostille from the US Department of State — not your state's Secretary of State, which is the mistake almost everyone makes. We then handle the certified translation in Mexico.
